Watch TCM Issues | Classicfilmtvradio

lydecker
Junior Member

Posts: 87

Watch TCM Issues Jan 22, 2024 18:10:19 GMT

Quote

Post by lydecker on Jan 22, 2024 18:10:19 GMT

Anyone else ever had a problem with the Watch TCM app on their TV. I have had this via Comcast/Roku for YEARS and now I am getting a "you are not authorized"
error message every time I try to watch live or other movies. Very frustrating!! I have de-installed and re-installed the app but still the problem exists. I can watch
Watch TCM on my laptop and phone. Not sure if this Comcast's problem, Roku's problem or TCM's. I have seen complaints about this online. I "think" it may be a TCM server problem but if anyone has any thoughts, clue me in. Thanks.

cmovieviewer
Full Member

Posts: 245

Watch TCM Issues Jan 22, 2024 20:01:55 GMT lydecker likes this

Quote

Post by cmovieviewer on Jan 22, 2024 20:01:55 GMT

Not sure if you have tried this but you can log out of the TCM app on the Roku (under settings) and then log back in using your Comcast provider account. I have seen the case where it says you are logged in but you still get the authorization error. Logging out and logging back in has worked for me in the past.

lydecker
Junior Member

Posts: 87

Watch TCM Issues Jan 22, 2024 21:21:14 GMT cmovieviewer likes this

Quote

Post by lydecker on Jan 22, 2024 21:21:14 GMT

Jan 22, 2024 20:01:55 GMT cmovieviewer said:

Not sure if you have tried this but you can log out of the TCM app on the Roku (under settings) and then log back in using your Comcast provider account. I have seen the case where it says you are logged in but you still get the authorization error. Logging out and logging back in has worked for me in the past.

Thanks! I'll try that.